"Kim Lopdrup, president of Red Lobster, says that the marketing initiative is part of a three-stage effort to revamp the brand. The first phase involved improving operations so that customers got what they ordered and did not have to wait too long. The second phase is aimed at changing the public image and perception. The third part will be dedicated to increasing sales at existing restaurants and perhaps adding locations."
In the Kitchen and on the Airwaves, Red Lobster Gets a Makeover
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